Cooperative Swimming Certification Program (CSCP) Privacy Policy

This Privacy Policy explains how Cooperative Swimming Certification Program (CSCP) collects, uses, shares, and protects information when you interact with our website, online certification platforms, and services (collectively, the “Service”).

1. Information We Collect

We collect different types of information depending on your level of interaction with the CSCP (Tier 1 Swimming, Tier 2 Instructor, Tier 3 Facility).

A. Personal Identification Information (PII)

Category	Tier	Data Collected	Purpose of Collection
Swimming Certification	Tier 1	Full Legal Name, Date of Birth, Email Address, Physical Address, Certification Status and Dates.	Identity verification, certificate issuance, renewal reminders, and maintaining the central registry of certified Swimmings.
Instructor Licensing	Tier 2	All Swimming PII, plus: Professional Training Records, Photo ID (for verification), Payment Information (for course/renewal fees).	License issuance, professional credential verification, billing, and required regulatory reporting.
Facility Licensing	Tier 3	Facility Name, Primary Contact Name, Contact Email, Billing Information, License Tier (Bronze, Silver, Gold).	Contract management, billing, facility verification, and communication regarding standards compliance.

B. Usage Data

We automatically collect information about how the Service is accessed and used. This includes your computer’s IP address, browser type, pages viewed, time spent on those pages, unique device identifiers, and other diagnostic data.

2. How We Use Your Information

CSCP uses the collected data for various purposes:

• To provide and maintain the Service: Ensuring our platform and certification systems operate correctly.
• To manage your account: Processing registrations for Swimming Certification or Instructor Licensing.
• To issue and verify credentials: Maintaining a searchable, central registry of valid certifications and licenses.
• For communication: Sending necessary renewal notices, security alerts, and administrative messages.
• For quality control and liability reduction: Using aggregated, anonymized data to improve training standards and reduce risk across licensed facilities.
• To process payments for courses, licenses, and renewal fees.

3. How We Share Your Information

We may share your information only in the following situations:

A. Sharing with Licensed Facilities (Tier 3)

We share essential certification status information with our licensed facilities (Tier 3 Partners) to help them maintain safety and compliance.

• For Swimmings (Tier 1): We share your Name and Certification Status (Valid/Expired) with the facility where you use or are trained at, upon request by that facility for verification purposes. We do not share your full address or date of birth with facilities.
• For Instructors (Tier 2): We share your Name, License Status (Active/Inactive), and License ID with any licensed facility that employs or contracts you, for verification of credentials.

B. Third-Party Service Providers

We employ third-party companies and individuals to facilitate our Service (“Service Providers”), such as payment processors (e.g., Stripe) and data hosting providers (e.g., Google Cloud). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

C. Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation or court order.
• Protect and defend the rights or property of CSCP.
• Prevent or investigate possible wrongdoing in connection with the Service.

4. Data Security

The security of your data is important to us. We implement commercially acceptable means to protect your Personal Data, including encryption and access control measures. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use best practices, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your Personal Data:

• The Right to Access: You have the right to request copies of your Personal Data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The Right to Erasure: You have the right to request that we delete your Personal Data, subject to our legal obligations (e.g., maintaining certification records for liability).

To exercise these rights, please contact us at the email address provided in Section 6.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [Insert Support Email Address Here, e.g., support@cscp-safety.org]

By mail: [Insert Physical Business Address Here]